Library officer Ryan from Beswick Library has really thrown himself wholeheartedly into the current lockdown challenge. Despite having a young family of his own, Ryan has volunteered to help full time at the Manchester City Council Hub for vulnerable residents at the Town Hall and is helping to support people on the helplines and packing food parcels to be sent out to self-isolating households across the city.

One particular resident Paul has been diagnosed with Coronvirus and is unable to venture out of his home as he has two family members terminally ill. Ryan has really become a familiar voice and a valuable lifeline to Paul and his family in this difficult time. Staff are really proud of their selfless staff member for stepping up to help others.