Do you know someone who has Internet access at home but doesn’t have the skills or confidence to use it as effectively as they would like? Whether you have a smartphone, tablet laptop or computer, free telephone support is available on a wide range of things from turning your device on, setting up an email address, making video calls, downloading apps, booking your online supermarket shopping, accessing health information etc. Calls can be made in 15 languages, so if you’d like the call in a different language to English, please let us know. To receive free telephone support do either of the following:
- Text 07860064128. Leave your name and area of Manchester where you live
- Email digitalinclusion@manchester.gov.uk with the person’s details including their name, telephone number and area of Manchester where they live
We have helped approximately 400 Manchester residents since May, and are ready to help more.