Library Customer Testimonials in 2025

On 4th March 2026, Councillor John Hacking Executive Member for Skills, Employment and Leisure and Neil MacInnes Head of Libraries, Galleries and Culture, took a report on Manchester Libraries to the Communities and Equalities Scrutiny Committee.  

The report describes how the library service is at the heart of our communities and continues to have a positive impact on people’s lives, along with highlights from the last 12 months.

One of the appendices highlighted some of the amazing customer testimonials we received in 2025.

You can see these outlined in the ‘Library Customer Testimonials‘ document below: